GMGlobalConnect (Autopartners) Login 2025 – Password Reset & Help Desk Guide

Trying to log into GMGlobalConnect and hitting errors? Maybe you’re stuck between GMID vs GMIN, dealing with an expired password, or typing in the old gmglobalconnect.com link that doesn’t work anymore. Don’t worry—this updated 2025 guide brings everything into one place with direct links and clear fixes.

Here’s what you’ll find in this guide:

  • Step-by-step login instructions
  • How to reset your password the right way
  • First-time setup explained (GMID, GMIN, security questions, 2-step verification)
  • Common issues and how to fix them
  • Direct Help Desk contact details
  • Quick FAQs with straight answers
GMglobalconnect Dealer's portal

This way, the next time the portal gives you trouble, you’ll know exactly what to do—without scrolling through outdated instructions or waiting hours on hold with tech support. (some users report 4-hour wait times!).

Quick Actions (Official Links)

Login Access
Give Comment

How to Log in to GMGlobalConnect (Autopartners)

Alright, here’s the straightforward way to log in:

  • Go to the official login page: https://dealer.autopartners.net
  • Enter your Username.
  • Dealers: use your GMIN (badge number).
  • Corporate/wholesale: use your GMID.
  • Type your Password (case-sensitive).
  • Click “Login.”
  • If the portal glitches, try Chrome or Edge, or clear your cache.
Screenshot of login steps

Quick tips from experience:

  • Chrome or Edge works best—some dealers say Safari gives them headaches.
  • If the site feels glitchy, clear your browser’s cache or just open an incognito window. That usually fixes it.
  • And if the portal is totally down…well, join the club. Folks online even call it “Global Disconnect.” When that happens, there’s nothing you can do except wait or call the help desk.

First-Time Login Setup

If this is your very first time logging into GMGlobalConnect.com, you’ll need to go through a setup process before things run smoothly. Here’s how it works:

Step 1: Get your GMID and GMIN

  • GMIN = the number on your employee badge (or inside your profile once you’re logged in).
  • GMID = the username you’ll actually use online.

Step 2: Use your temporary password

  • The system gives you a temp password when your account is first created.
  • You’ll be forced to change it right away.

Step 3: Set up security questions

  • Don’t skip this step—it’s the only way to reset your password without going through your Dealership Administrator.
  • Pick answers you’ll actually remember. (Example: “first car” is better than “favorite movie.”)

Step 4: Enable 2-step verification

  • Yes, it’s an extra step. Yes, it’s worth it. Since multiple dealership tools connect here, this keeps your account secure.

Cool Tip: Once setup is complete, your normal login is just GMID + your new password.

Password & Username Recovery

Resetting Your Password

  1. Go to the official reset page: https://autopartners.net/vls/vsp/forgotpassword
  2. Enter your Username (GMID).
  3. Answer your security questions.
  4. Create and confirm your new password.
  5. If you never set up security questions, contact your Dealership Administrator.
screenshot of reset forgotten password steps

Tip: Corporate and wholesale users may have a different reset page. If you don’t see the reset option, double-check that you’re on the right portal.

Recovering Your Username (GMID)

  • Dealers → Only your Dealership Administrator can re-issue or confirm your GMID.
  • Employees → Check your onboarding documents or contact your local Help Desk.
  • Note: There’s no simple “email reset” button for usernames.

Lockouts & Other Common Issues

  • Entered the wrong password too many times? → Account gets locked. Only your Administrator can unlock it.
  • CAPS LOCK on? → Don’t laugh, it happens more often than you think.
  • Reset link not arriving? → Check your spam folder—GM emails often land there.

At this stage, you should either be logged in, freshly reset, or ready to call the Help Desk for help.

Registration & Access Rules

Alright, here’s the thing—not everyone gets to waltz into GMGlobalConnect. It’s not like signing up for Facebook. This portal is meant for dealers, employees, and certain partners only.

Here’s how it works:

Step 1: Dealers & Employees

  • If you work at a GM dealership, your Partner Security Coordinator (PSC) or Dealership Administrator is the one who sets you up.
  • They create your GMID, and you get your GMIN the first time you log in and finish your profile.

Step 2: Suppliers & Partners

  • If you’re part of a joint venture, supplier, or alliance program, you’ll need to go through your Company Security Administrator (CSA).
  • Basically, every group has its “gatekeeper.”

Step 3: Non-Dealers

  • Sorry, customers—you can’t register. This isn’t an all-access GM portal.
  • Non-dealer staff can sometimes request an ID through the Help Desk page (you pick your country, get the email, and send in a request).

Bottom line: you don’t sign yourself up. Someone in your dealership or company does it for you. If you’re stuck, don’t waste time refreshing the login page—just ask your admin.

How to Request a Portal ID

If you’re a supplier or partner staff member needing access:

screen shot of Requesting a Portal ID steps
  1. Visit the official login page www.gmglobalconnect.com.
  2. Scroll down and click the Help Desk link.
  3. Select your country to see verified support contacts.
  4. Copy the official support email address.
  5. Send an email request for a Portal ID.
  6. Wait for a confirmation email with setup instructions.

Most requests are answered fairly quickly, especially during business hours.

Benefits & Features of GMGlobalConnect

So why bother with all this hassle? Because once you’re in, the portal is actually pretty useful. Think of it as your dealership control center.

Here are the main perks:

  1. Vehicle Ordering & Tracking
    • You can order vehicles directly through the portal.
    • Track deliveries in real time—see traffic, ODO, delivery dates, etc.
    • Saves a ton of back-and-forth phone calls.
  2. Warranty Claims
    • Instead of sitting on hold forever, you can file warranty claims straight from your dashboard.
    • Faster processing = happier customers.
  3. HR & Employee Info
    • Dealers and employees can check payroll, schedules, and other job-related details.
    • Basically replaces some of the paper trails.
  4. Customizable Dashboard
    • You can move stuff around, create shortcuts, and highlight the tools you use most.
    • Way better than scrolling endlessly every time.
  5. Reports & Bulletins
    • Dealer performance, sales stats, upcoming product news—all in one place.
    • It’s like having the latest GM updates without waiting for an email blast.
  6. Security Features
    • 2-Step Verification, password recovery, account syncing.
    • Not the most fun to set up, but it keeps your dealership data safe.

And here’s the real-world dealer tip: “If you set up your dashboard right, you can cut your daily portal time in half. Most people never bother, but it’s worth the 10 minutes.”

 Common Login Issues & Fixes

Now, let’s be real—GMGlobalConnect isn’t exactly the smoothest website on the planet. Dealers online even call it “Global Disconnect.” But most problems are fixable without losing your mind.

Here are the usual headaches and quick fixes:

  1. Website Down (Again)
    • Sometimes the portal just… dies. You can try refreshing, but usually it’s on GM’s side.
    • Pro tip: check with a coworker. If it’s down for them too, it’s not you. Grab a coffee and try again later.
  2. Wrong Username or Password
    • Double-check CAPS LOCK (I know, obvious, but it happens).
    • Remember, both GMID and GMIN are case-sensitive.
  3. Browser Issues
    • GMGlobalConnect works best on Chrome or Edge. Safari and old versions of IE are a recipe for frustration.
    • If the site is glitchy, clear your cache and cookies, then try again in an Incognito/Private window.
  4. Account Locked
    • Too many wrong attempts? Your account gets locked. Only your Dealer Administrator can unlock it.
  5. Password Reset Not Working
    • Make sure you actually set up security questions when you first logged in. If not, no dice—you’ll need admin help.

In short: before calling IT, try the basics—clear cache, use a supported browser, check your CAPS LOCK, and maybe ask your neighbor if the portal’s down for everyone.

GMGlobalConnect Help Desk – Quick Reference

  • USA Help Desk (Main): (888) 243-0298
  • EarnPower / Incentive Programs: 1-800-352-6638 (option 3)
  • Corporate & Wholesale Users: Contact your Company Security Administrator (CSA)
  • Dealers: Try your Dealership Administrator first for account unlocks & resets
  • Other Regions: Use the “Help Desk” link at the bottom of the login page to find your country-specific contacts

About General Motors (GM)

General Motors operated from Detroit, USA, and now they have roughly 250,000 employees around the world. They started in 1908 and were founded by William Durant. GM is now one of the biggest car manufacturing companies in the world.

About General Motors

In 2005, General Movstors crossed 9.2 million sales of GM vehicles, which was huge sales in that era. Nowadays, in 2025, the company is investing a lot in Electric Vehicles. Among them, the popular are Chevrolet Blazer EV, GMC Hummer EV, and wide range like Cadillac Lyriq type of cars and more

GMGlobalConnect FAQs

Is GMGlobalConnect the same as Autopartners?

Yes. GM now routes dealer logins through autopartners.net. The old gmglobalconnect.com link redirects or shows a stub page.

What’s the difference between GMID and GMIN?

GMID is your online username. GMIN is the number printed on your badge.

Can customers use GMGlobalConnect?

No. The portal is only for GM dealers, employees, and approved partners.

What’s the Help Desk number?

In the U.S., call (888) 243-0298. For other countries, use the “Help Desk” link on the login page.

Wrapping Up

At the end of the day, GMGlobalConnect (Autopartners) is the backbone of every GM dealership. From ordering vehicles and tracking deliveries to filing warranty claims, checking bulletins, and handling HR info, it’s not optional — it’s essential.

Of course, the portal isn’t perfect. Glitches happen, logins fail, and “Global Disconnect” moments are part of dealer life. That’s exactly why having the right links, reset steps, and Help Desk details in one place can save hours of frustration.

Here’s the smart play:

  • Bookmark the official login page.
  • Set up recovery options (security questions + 2-step verification).
  • Keep this guide handy for quick fixes.

GMGlobalConnect isn’t going away, but with the right prep, it doesn’t have to be a headache either. Share this page with coworkers, and you’ll be the one with the answers when the portal acts up.

Laila Mehdin Avatar
Laila Mehdin
My name is Laila Mehdin. I have over 12 years of experience as an automotive technology specialist. Throughout my career, I have focused on dealership management systems and digital solutions for the automotive industry. I specialize in platforms like GMGlobalConnect, helping dealerships streamline their business operations online. I hold a degree in business administration with a concentration in automotive management. I am passionate about making dealership technology simple, secure, and effective for every user.

Disclaimer

This article is for educational and informational purposes only. We are not affiliated with or endorsed by General Motors or GMGlobalConnect. All trademarks and logos belong to their respective owners. For secure access, always use the official www.GMGlobalConnect.com login portals: