GM Global Connect Login
General Motors is an American Car Company. It has a large number of staff members, dealers, suppliers, and dealership employees in many countries of the world.
To make a smooth communication among such a large group of people, GM has built an online portal called GM Global Connect login.
Table of Contents
What is GM Global Connect
GM Global Connect is an online portal for the management of tasks of dealers, suppliers, and employees. Every member of General Motors has his account on Global Connect.
There are many in-built tools that are designed for specified tasks. For example, the Center of Learning is for the training of the employees.
Techline Connect is another tool which helps in diagnosing the technical issues in the vehicles, and solve them.
There is another tool for suppliers called GM Supply Power. This tool helps the suppliers of GM in managing their orders.
There are other tools like GM Workbench, GM Dealer World, Autopartners etc. You can access all of these tools easily after logging in to your Global Connect dashboard.
What are Login Requirements for Global Connect
To login to your account, you have to have the following credentials:
- The first requirement is Portal ID. You can get your portal ID from the GM dealership administration.
- The second requirement is Password.
- Stable internet is required.
- You can login to your Global Connect account by using any device like PC, laptop, iOS, or mobile phone.
Once you have fulfilled these requirements, you can log in to your account.
GM Connect Login Process
By following the given steps, the users can login to their account:
- Open the official website www.gmglobalconnect.com , or Global Connect mobile app.
- Enter your portal ID, and Password.
- After entering these credentials, click the “Log In” button, and you will be redirected to your dashboard.
This login process is so easy. But sometimes the members can face some issues while logging in.
Common GM Global Connect Login Issues
| Error | Solution |
|---|---|
| Forgot Password | Click the “Forgot Password” link. Password Reset link will be sent to your gmail. |
| Account Locked Because of Too Many Failed Attempts | Contact dealership admin or GM Help Desk. |
| Password Expired | Reset password from login page. |
| Browser Issues | Clear caches and cookies. |
| GM Server Down | Wait and retry after sometime. |
| Access Denied | Contact the dealership admin to adjust access rights. |
| Wrong Portal ID | Reconfirm your ID. |
| Slow Loading / Time Out | Improve your Internet Connection. |
How to Reset the Global Connect Account Credentials
If you have forgotten your credentials like Portal ID and Password, you can reset them:
Reset Your Portal ID
By following the given steps you can reset your Portal ID:
- Contact Dealership Administration
- Or contact GM IT Support Team
- And you can contact the GM Help Desk as well.
Reset Your Password
Following are the steps to reset your GM login password:
- Go to www.gmglobalconnect.com.
- Enter your Portal ID.
- Open the login page, and click the “Forgot Password” button there.
- An email with the “Reset Link” will be sent to you.
- Follow that “Reset Link”, and set your new password.
Once you have updated your credentials, it is important to keep your account safe and secure because it contains your personal information.
Security and Account Protection Tips
Following are the ways that can help you keep your Global Connect account safe:
- Create a strong password.
- Keep updating your password frequently (after a month).
- Don’t share your login with your colleagues.
- Always log out after using.
- Enable 2-Factor Authentication is available.
GM Global Connect Support and Help Desk
If you have any login related or technical problem, you can contact General Motors by using the following mediums:
- The first and foremost choice is the dealership administration.
- If your admin can’t fix the problem, you can contact GM Help Desk.
- You can get help from their Gmail Support as well.
- For the employees of the GM, there is GM IT Support.
At these support systems your all problems will be addressed and fixed.
FAQs
Can I create a GM Global Connect account myself?
No. Only the GM or your dealership administrator can create a Portal ID for you.
What should I do if I forget my password?
Click the Forgot Password link on the login page. A reset link will be sent to your registered email.
What if my account gets locked?
If you enter the wrong password too many times, your account will lock. Contact your dealership admin or GM Help Desk to unlock it.
Can I use my phone to log in?
Yes. You can log in using a phone, tablet, laptop, or PC. But some tools work better on the desktop.
Why do I see “Access Denied” on some tools?
That means your role doesn’t have permission. Ask your dealership admin to update your access rights.
How often do I need to change my password?
GM usually requires you to change it every 90 days. But it’s safer to update it more often.
What should I do if the GM Global Connect server is down?
Wait and try again later. If the issue continues, confirm with your admin or Help Desk.
Can suppliers also use GM Global Connect?
Yes, suppliers can access Global Connect by using the GM Supply Power.
What browsers work best for Global Connect?
You can use Chrome, Edge, or Firefox. Internet Explorer is no longer supported for Global Connect.
Who do I contact if I can’t reset my Portal ID?
If you can’t reset your Portal ID, you can contact your dealership admin, IT Support, or the GM Help Desk.
Conclusion
GM Global Connect has made the working of the General Motors very smooth. All the employees, dealers, and suppliers are signed up on this online portal.
Global Connect provides its users with dedicated tools for each task. This helps the users to keep their tasks managed. While logging in, the users might face some issues.
And these issues can easily be resolved by contacting the GM IT Support, or the Help Desk.