Password Reset
If you run into problems with the GMGlobalConnect portal, like login issues or errors, you can reset your access to help fix these issues. Resetting the portal can clear up technical problems, get your settings back to normal, and make the portal work better. This is easy to do and you can start the reset process from the portal’s support section. There, you’ll also find helpful tips and instructions for using the portal effectively in managing your dealership.
How to Reset Your Login Details:
Forgot User ID?
- Visit the GMGlobalConnect website.
- Select the login option.
- You’ll be directed to a page where you should enter the email address you used to register your account.
- You will receive a new User ID via email, which you can use to access your account.
Forgot Password?
- On the homepage, click the ‘Forgot your password?’ link found below the login portal.
- You’ll be redirected to a reset page. Enter your username there.
- An email will be sent to you with a link to reset your password.
- Follow the link and set up your new password.
Note: You may have set up security questions during registration. Be prepared to answer these during the password reset process for added security.
Most Asked Questions
What if I don’t receive the password reset email?
Check your spam or junk folder. If you still don’t see it, make sure you entered the correct username and try again.
Can I change my password without logging in?
Yes, you can change your password using the ‘Forgot your password?’ link, even if you are not logged in.
What do I do if I forget the answers to my security questions?
If you forget the answers to your security questions, contact GMGlobalConnect support for assistance in resetting your password.
How often should I change my password?
It is recommended to change your password regularly for security purposes, ideally every few months.